Return Policy
Returns
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must:
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Be unused and in the same condition in which you received it.
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Be in its original packaging.
Non-returnable Items
Several types of goods are exempt from being returned, including:
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Perishable items (e.g. food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials
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Flammable liquids or gases
Additional non-returnable items:
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Gift cards
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Downloadable software
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Some personal care and health products
To Complete Your Return
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A receipt or proof of purchase is required.
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Do not send your purchase back to the manufacturer.
Partial Refunds (if applicable)
Partial refunds may be granted in the following cases:
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Book with visible signs of use
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Opened CDs, DVDs, software, video games, vinyl records, or tapes
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Any item not in its original condition, damaged, or missing parts not due to our error
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Any item returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will notify you by email regarding:
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Receipt of your returned item
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Approval or rejection of your refund
If approved, your refund will be processed and a credit will be applied to your original method of payment within a certain number of days.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company – it may take some time to officially post the refund.
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Contact your bank – there is often a processing delay.
If you’ve done all of the above and still haven’t received your refund, please contact us at:
📧 yoveryshopify@gmail.com
Sale Items (if applicable)
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
To exchange for the same item, please contact us at:
📧 yoveryshopify@gmail.com
📦 Ship your item to:
105-24 89TH Street, Ozone Park, NY, 11417, United States
Gifts
If the item was marked as a gift at purchase and shipped directly to you:
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You’ll receive a gift credit for the value of your return.
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Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift or was shipped to the gift giver:
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A refund will be issued to the gift giver and they will be informed of the return.
Shipping Returns
To return your product, please mail it to:
105-24 89TH Street, Ozone Park, NY, 11417, United States
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You are responsible for return shipping costs.
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Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from it.
If you are returning an item worth more than $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We do not guarantee that we will receive your returned item.